Privacy

CONTACT

If you want to contact us regarding privacy, you can do so using the following contact information:

Email: privacy@fitloxx.com

GENERAL / INTRODUCTION

The goal of this privacy policy is for us to make this topic as transparent and simple as possible for you, the user, and to inform you of your rights.

When developing the app, we made sure to collect as little data from you as possible. In principle, the use of the app is possible without providing personal data. We always make sure to process your personal data only in accordance with the legal basis.

WHAT DATA IS INVOLVED?

  • Training data: Exercises, weights, repetitions, notes on exercises and training sessions.
  • Statistics: Training frequency, muscle groups trained, performance history per exercise and overall.
  • Body data: Measurements, weight and body fat percentage

YOUR RIGHT OF REVOCATION

You can revoke this consent at any time. To do so, simply write an email to privacy@fitloxx.com . Please note that we may have to ask questions in order to clearly identify you and exclude misuse.

CONSEQUENCES OF REVOCATION

If you revoke this consent, unfortunately you will no longer be able to use the app and we will delete your data within two weeks.

WHY CAN’T I USE THE APP AFTER REVOCATION?

We need your consent to collect and process your training data and body data. If you have explicitly prohibited this by revocation, then the app can no longer function. Therefore, the use is no longer possible after the revocation.

WHAT OTHER DATA IS COLLECTED AND HOW IS IT USED?

Personal data / registration
  • We use Google Firebase as the provider for the login.
  • An ID, name and email are transmitted.
  • The registration is required for backups of your data
  • When you backup your data, it will be stored in the Google Cloud.
  • More information about Google Cloud can be found at Firebase and Google Cloud Platform
  • See also Firebase privacy text (sorry)
Workout data
  • Always stored on your device first
  • When backing up, this workout data is transferred to the Google Cloud
  • The app analyzes your workout data to show you statistics about training frequency, trained muscles or other data
Settings
  • Your app settings are stored on your device
  • When backing up, these settings are transferred to the Google Cloud
  • Transferring your settings to Google Cloud is used for synchronization between devices.
Error reports
  • In case of an error (e.g. if the app crashes) an error report will be sent to us.
  • This contains information like: Device type, memory and cause of error.
  • The app uses Google Firebase Crashlytics
Usage data and statistics
  • To improve the user experience we use Firebase Analytics
  • Thereby anonymized usage data is collected
  • From this data you can see how often certain functions of the app are used.
Access permissions
  • Internet access: Loading current articles, saving workouts
  • Memory access: saving your created workout images

DISCLOSURE OF PERSONAL DATA

A key component of the app is Google Cloud technologies and Google Firebase. These technologies ensure that you can get convenience features like a login via Email or Google as well as push notifications. As the developers, while we ensure that the services used are secure, we are unable to individually verify the complex processes involved in all Google technologies used. Therefore, we can’t make any statement about how exactly the data is processed at Google. More about this in the following section.

In the following points, your data is partially or completely transferred to Google and stored on servers in the USA:

  • Anonymized data is transferred to Google to improve the app (bug reports, usage statistics).
  • When you sync multiple devices or perform a backup, your encrypted data (workouts) is transferred to Google Cloud Storage (server location in Europe).
Firebase and Google Cloud Platform

The App uses the technologies of Google Firebase (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, “Google”). Firebase is a part of the Google Cloud Platform and offers numerous services for us as a developers. You can find a listing here: https://firebase.google.com/terms/ . Some Firebase services process personal data. In most cases, the personal data is limited to IDs (identifiers, which is a timestamp or a sequence of letters and numbers). These IDs, assigned by Firebase, are unique and thus allow linking different events or processes. This data does not represent personally identifiable information to us, nor do we attempt to personalize it after the fact. We use this aggregated data to analyze and optimize app usage patterns, such as by evaluating crash reports.

For Firebase Analytics, Google uses your mobile device’s advertising ID in addition to the IDs described above. You can restrict the use of the advertising ID in the device settings of your mobile device. For Android: Settings > Google > Ads > Reset ad ID /or/ Disable personalized ads.

You can view more information about Firebase’s privacy and security at https://firebase.google.com/support/privacy/ . Firebase uses servers within the USA (“us-central”) and Europe (“europe-west”). So it is not possible for us to store all your data only in Germany or the EU. More information about Google Firebase and privacy can be found at https://www.google.com/policies/privacy/ and at https://firebase.google.com/ .

YOUR RIGHTS

  • Right to information: About the personal data stored about you.
  • Requests for information: All requests for information must be able to be verified with certainty. Therefore, please be prepared for requests to ensure that you are the person entitled to receive the information.
  • Right to rectification / erasure / restriction of processing: Please note that the use of the app will then no longer be possible.
  • Right of objection: against processing within the framework of the legal requirements.
  • Data portability: granted only within the limits of the law.

EMAIL NEWSLETTER

We use Brevo as our email marketing platform. By submitting the newsletter form you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo’s Privacy Policy: https://www.brevo.com/en/legal/privacypolicy/

ACCOUNT DELETION

Directly in the app

You can delete your profile directly in the app. Proceed as follows:

  1. Open App
  2. Open Profile
  3. Settings > Account
  4. Delete Account

After you click “Delete Account”, all of your account data will be deleted in the cloud and locally.

IMPORTANT: This will remove your access to any existing Pro Membership and you will not be entitled to a refund.

Via email request

A check will be made if your user account has not been active for more than 12 months and can be deleted. A deletion is not possible if the underlying contractual relationship has not yet been completely terminated. This can be the case, for example, if there are still open claims on our part.

COMPLAINT

You have the right to complain about the processing of personal data by us to a data protection supervisory authority.

You are also welcome to complain directly to us by email (privacy@fitloxx.com ).